Help Center
Guides for running your caravan park
Find step-by-step help for signing up, setting up sites, opening your booking portal, taking payments, and recording OTA stays through inbound channel-manager webhooks.
Getting started
Getting started with Spacecamps
Create your account, add your caravan park and subscribe when you want guests to book on your portal.
Booking portal
Guest booking portal
Where your portal lives, what guests see on it, and when they can book.
Booking portal
Promo codes and offers
Give guests a discount with a code they type on your booking portal or give at reception, or with an offer that applies by itself.
Payments
Payments and payouts
How your Spacecamps subscription, guest payments and payouts to your bank work.
Channel manager
Channel manager webhooks
Bring Booking.com, Expedia and other OTA stays in through webhooks, and send your rates and availability back to your channel manager.
Operations
Housekeeping and work orders
Turn sites over between guests, check the cleaning, give each cleaner a list, and close a site while something is fixed.
Still need help?
Email us at [email protected] and we'll get back to you as soon as we can.